Features & Fees
Core Features
Memberships that feel human
- Individual & household records
- Recognition names for donor listings
- Notes, tags, and flexible fields
Programs & tiers
- Multiple membership programs
- Tiered pricing and terms
- Easy upgrades and renewals
Payments made easy
- Secure online payments via Stripe
- Automatic receipts
- Memberships and donations in one system
Automation that saves time
- Renewal reminders
- Welcome emails
- Admin alerts for expiring memberships
Clear reporting
- Active vs expired members
- Revenue by program or tier
- Simple exports when you need them
Transparent Fees
Belong CRM is upfront about how fees work. When a member pays online, there are two simple fees involved.
Stripe processing fee
2.99% + $0.30 per transaction
- • Charged by Stripe
- • Covers credit card networks and secure payment processing
- • Belong CRM does not mark this up
Belong CRM platform fee
2% per online transaction
- • Helps support hosting, development, and ongoing improvements
- • No contracts
- • No feature paywalls
Who pays the fees? Your choice.
Belong CRM lets organizations decide how fees are handled at checkout:
Organization covers the fees
Members pay the listed membership price.
Member helps cover the fees
Members can choose to cover the processing and platform fees so the organization receives the full membership amount.
Many small nonprofits choose this option to protect revenue without increasing membership prices.
What this means for your organization
Fees are percentage-based and predictable
No surprise charges
No required monthly minimums
Full transparency for both admins and members
Built for small organizations
Belong CRM was created by someone who's worked inside small nonprofits and museums — not by a venture-backed enterprise CRM company.
It's designed to:
Respect tight budgets
Reduce admin work
Strengthen the feeling of belonging